Warranty Registration

Contact Optimus Industries
Optimus Industries, LLC
2824 Jami St
Elkhart, IN 46514

Ph: 574.226.0691

Warranty Registration

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TWO YEAR LIMITED WARRANTY

Optimus Industries, LLC warrants to the original owner that your trailer will be free from structural defects in materials and workmanship for a period of 2 years except as herein limited from the original delivery date providing all conditions have been met. Upon Optimus Industries, LLC approval, the warranty obligation consists of and is limited to repairing and/or replacing any part, or parts which are defective under normal use during said 2-year period.

WARRANTY VALIDATION

A warranty registration form is included at the end of this statement. It must be completed and signed by Purchaser upon receipt and mailed/emailed direct to the factory within 21 days from the delivery date. This is a federal requirement and failure to fill out and return the registration card within the above period will automatically void the warranty.

HOW TO OBTAIN SERVICE
1. All warranty requests must be presented to Optimus Industries, LLC and proper arrangements must be approved and made by the factory prior to any work taking place.
2. All warranty repairs must be made at the Optimus Industries, LLC factory in Elkhart, IN. In some cases, and solely at Optimus Industries, LLC’s discretion, an authorized Optimus Industries, LLC repair facility will be used.
3. This warranty will be voided by any repair or modification to the trailer by anyone other than Optimus Industries, LLC or a pre-authorized Optimus Industries, LLC repair facility.
4. Optimus Industries, LLC will not be responsible or obligated in any way for work performed without specific written approval. Optimus Industries, LLC will not be obligated to pay labor charges in excess of those deemed reasonable by us or bills in excess of the cost if Optimus Industries, LLC had supplied.
5. Labor and parts charges for any approved warranty work are limited to the amount charged by Optimus Industries, LLC for such labor and/or parts.

EXPLICIT WARRANTY EXCLUSIONS ITEMS NOT COVERED BY LIMITED WARRANTY

1. All items covered by another warranty. Any claims on items covered by their manufacturer’s warranty. All these claims must be presented to those manufacturers*.
2. Deterioration of paint and appearance due to use and exposure.
3. Tow Vehicle wear, wiring, improper ball size, improper latching, and hitch usage.
4. Trailers covered by this warranty are designed to be towed by a vehicle with up to one ton capacity.
5. At no time should a tow vehicle be used with a trailer that exceeds the tow vehicle manufacturer’s specific limitations.
6. Damage caused by loose screws, nuts, lug nuts and bolts. It is the owner’s responsibility to maintain proper tightness.
7. Damage or deterioration caused by salt, road grime, normal wear and tear, application of or exposure to corrosive chemicals, other corrosive materials or arising from an accident or improper cleaning. Optimus Industries, LLC reserves the right to test individual parts for exposure.
8. Damage caused by misuse, unreasonable use, overloading (including moving unit without emptying the fresh and waste tanks), negligence, alteration, or failure to provide necessary repairs and/or lack of reasonable and proper maintenance.
9. Optimus Industries, LLC will not pay for lost revenue, cost of cargo, rental of substitute equipment, towing charges, cost of service calls, cost related to delivering trailer to a dealer, service center or Optimus Industries, LLC for warranty repairs or cost of work done by others or inconvenience.
10. Optimus Industries, LLC will not warrant, be responsible for or held liable against any additional parts installed by others, changed parts, or aftermarket accessories installed after delivery.
11. Optimus Industries, LLC will not be responsible for any graphics, company logos, or any artwork that has been added to the interior or exterior of trailer.

*ITEMS NOT WARRANTED BY OPTIMUS INDUSTRIES, LLC THAT ARE COVERED UNDER COMPONENT PARTS MANUFACTURER’S WARRANTY. MOST BOOKLETS INCLUDED IN OWNER’S PACKET:

• Accumulator Tank
• Air conditioner
• Axles
• Coupler
• Door Closer
• Faucets
• Frame – contact us
• Heaters
• Paper Towel Dispenser
• Power Center/Convertor
• Fresh Water Tank
• Steps
• Stereo – contact us
• Tank Monitor
• Toilets
• Tires
• Urinal
• Water Heater
• Water Pump
• Waste Tank
• Wheels & Tires
• Jacks

ANY EXPRESS WARRANTY NOT PROVIDED HEREIN, AND ANY REMEDY FOR BREACH OF CONTRACT FOR THIS PROVISION MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A TERM OF ONE (1) YEAR. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. UNDER NO CIRCUMSTANCES SHALL OPTIMUS INDUSTRIES, LLC BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY OR BREACH OF CONTRACT. SOME STATES DO NOT ALLOW THE EXCLUSION LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

Optimus Industries, LLC neither assumes or authorizes any other person/entity to give any other warranty or to assume on its behalf any other obligation or liability. This warranty is nontransferable from the original owner.

WARRANTY REGISTRATION CERTIFICATE

Optimus Industries, LLC warrants to the original owner that your trailer will be free from defects in materials and workmanship for the period of two (2) years as described in the limited warranty. This limited warranty is valid from the date of the first retail purchase provided all stated conditions and exclusions are met and satisfied.

WARRANTY VALIDATION

This warranty registration certificate is included with the trailer paperwork. You must fill out and mail/email this certificate to Optimus Industries, LLC within twenty-one (21) days after taking delivery of the trailer. This purchaser record is required by federal law. Failure to complete and return this warranty registration will automatically void the warranty.

I confirm that I have read and understood the terms outlined above.

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